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University of Graz Institute for Operations and Information Systems Studienservice Bachelor programme SBWL
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Bachelor specialisation SBWL

Operations Management (Secr. E3)

The specialised business administration course "Operations Management" deals with quantitative methods for solving operational and macroeconomic decision-making problems.

This includes the creation of mathematical models and the selection of suitable solution methods. The focus of our course is on linear and integer optimisation. Aspects of quality management (with an emphasis on statistical methods) and game theory are also covered.

  • Operations Research Methods (KS, winter semester)
    • Linear optimisation:
      • Construction of linear programmes,
      • Simplex methods,
      • Methods for finding an initial solution,
      • Treatment of non-standard cases.
    • Integer optimisation:
      • Advanced modelling with integer variables,
      • knapsack problems,
      • LP relaxation,
      • Branch and bound method.
    • Introduction to PuLP (under Python) by Klaus Ladner:

      • PuLP Slides

      • PuLP Codes

  • Quantitative Planning Systems / Game Theory (KS, WiSe)
    • Quantitative methods for planning situations: Multi-criteria decisions (incl. outranking methods), decision under uncertainty, decision under risk, centre and median problems in location planning.
  • Quality management (KS, summer semester)

    • Quality management (current concepts, ISO 9000, certification/auditing), statistical quality control: acceptance testing (counting, measuring), cancelled testing, multi-stage testing, sequential testing, quality control charts.

  • Models of Operations Research (KS, summer semester)
    • In this course, LP models for production planning systems are dealt with in more detail.

 

Information Science (Secr. F3)

  • Information Systems 1
  • Information Systems 2
  • Selected Topics in Information Systems 1 (IT Project Management)
  • Selected Topics in Information Systems 2 (ERP and Analytics)

  • Supplementary areas of law (current topics)

Linguistic history

Over the centuries, English has become a global language - with around 340 million native speakers - and is now more widely spoken than any other language. Since the end of the Second World War, English has dominated politics, science and business worldwide.

English has thus become the international lingua franca and language of commerce because it has gained importance far beyond its original language area and is used for communication in supra-regional and international trade. English is the official language of most international organisations.

Course descriptions

  • Course description "English Business Language" B2.2 (PDF document)
  • Course description "English Business Language" C1.1a (PDF document)
  • Course description "English Business Language" C1.1b (PDF document)
  • Course description "English Business Language C1.2" (PDF document)

Checking previous knowledge of business languages

Placement

All courses at the SOWI Centre for Business Languages are based on the levels of the Council of Europe's Common European Framework of Reference for Languages. This makes the language acquisition, language use and language competence of learners transparent and comparable and also promotes their mobility.

In English, the courses are based on level B2.

See also reference framework

Business English

It is not necessary for incoming students (Erasmus) to have their language skills tested.

A language proficiency test is also not necessary if you have graduated from an Austrian grammar school. Domestic students are asked to submit the end-of-year certificate from the relevant school or proof of the level achieved.

If you have not graduated in Austria, are not an incoming student and wish to attend a Business English course , you must prove that you have reached the entry level (level B2.1).

Proof is the presentation of appropriate certificates and/or the successful completion of a written or oral task in the first lesson. If your course instructor decides that you do not have the appropriate language skills, your fixed place allocation will be withdrawn and you will no longer be allowed to take part in the course.

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